CUSTOMER SERVICES

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Privacy Policy

Your data and privacy are important and we will handle them securely, fairly and legally at all times. RCToyWorld complies fully with the General Data Protection Regulation (GDPR) and below we tell you about what data we collect and how we store and use it.

RCToyWorld is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
RCToyWorld may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


What Information Do We Collect?

We may collect the following information in processing your order:
What do we do with the information we gather?

We require this information for the following reasons:

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our website uses the latest HTTPS secure encrypted services to ensure your order is secure.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit our site.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Declining a cookie may prevent you from taking full advantage of our website.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR) GDPR . If you would like a copy of the information held on you , please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.


Who we are?

We collect the information you give lawfully and in accordance with GDPR.
The website is owned by eBargainsDirect Ltd and the Data Controller is eBargainsDirect Ltd. The Data Controller is responsible for and controls the processing of your personal data in accordance with the GDPR.

We are registered with the Information Commissioner’s office and our registration number is Z3107335.

By using this website, you consent to the collection and use of information in accordance with this privacy policy.


Your Account

When you register with us your account details are transferred to our servers using industry standard 128-bit SSL data encryption.

Your account information is encrypted and stored on our servers, meaning that you do not need to worry about your personal details. By l;aw we are required to keep customer and order data for 7 years after the order is placed. After 7 years any old orders are deleted.


Paying by PayPal

eBargainsDirect, T/A RC Toy World, DOES NOT store your PayPal details on our systems when you place an order. When you pay via PayPal, you are redirected to PayPal who will handle the payment for you. After you pay, PayPal informs eBargainsDirect that the payment has been accepted so that we can then process your order.

Paying by Credit and Debit Card

eBargainsDirect, T/A RC Toy World, DOES NOT store any credit or debit card details on our systems when you place an order. We use the the Paypal credit/debit card payment gateway to process your payment. When you order from us you are redirected to Paypal's credit/debit card payment gateway, who handle the credit and debit card payment. Paypal are one of the banking industry's leading secure payment handlers and your order payment is handled securely with them.

After the order is placed  and your payment has been authorised, your credit or debit card details are deleted.

In this way you can be assured that your credit or debit card details cannot be stolen.

This Data Privacy Policy was last updated on May 25th 2018.